Questions travelers ask before booking

The price is per vehicle, not per person — you travel privately with just your group. One flat rate covers the whole car, with taxes and tolls already included.

Pick your route on the homepage, see the price for the three vehicle sizes and pay online by card, or send us your route, date and number of passengers on WhatsApp. We confirm availability in minutes.

You can pay by secure online payment link (credit or debit card) or in cash — US dollars or Costa Rican colones. Payment is in full at booking, and the price you see is the final price.

Yes — free cancellation up to 48 hours before your trip. Cancellations made less than 48 hours before pickup are non-refundable (100% charge). Just message us on WhatsApp and we take care of it.

We recommend booking at least 24 hours ahead to guarantee availability, especially in high season (December to April). Last minute? Message us and we do our best.

Yes. We offer door-to-door private transfers from both Juan Santamaría (SJO) in San José and Daniel Oduber (LIR) in Liberia, to any major destination in Costa Rica. Not sure which airport to fly into?

No problem. When you book, just share your flight number — we track it and adjust your pickup time so your driver is waiting when you land, at no extra cost.

Your driver waits just outside the terminal with a sign showing your name. We also send you his name and phone number the day before, so you know exactly who you are looking for.

Yes, 24 hours, with no night surcharge. Late arrivals and early-morning departures for a dawn flight are part of a normal week for us.

100% private. The vehicle is exclusively for you and your group — no strangers and no extra stops to pick up other passengers.

Of course. Quick stops for the restroom, coffee or photos are included. On the Arenal routes we usually break the drive at Mi Rancho in Los Ángeles de San Ramón, and on the lake road at Café y Macadamia. Want a longer sightseeing stop with a guide? The VIP upgrade adds it for $80.

Yes, free of charge on request. Tell us your children's ages when booking and we have the right seats ready in the vehicle.

Luggage is included — each passenger can bring a suitcase and a carry-on. Travelling with surfboards, golf clubs or extra bags? Just tell us and we assign the right vehicle. See the three vehicle sizes.

Yes. Our drivers speak English and Spanish, know every route, and are happy to share tips about your destination.

Yes. You are in a licensed, insured private vehicle with a driver we know personally, door to door. Solo travelers write about exactly that in our reviews.